Senior IT Operations Specialist
1 dia atrás
About the Role:
This is an exciting opportunity to join our team as a Senior IT Operations Specialist, where you will play a key part in driving our technology strategy forward.
Our Company:
We are Organon, a global healthcare company committed to making a difference in people's lives through our innovative health solutions. Our vision is to create a better and healthier world for every woman.
Key Responsibilities:
- Leading the management of our technology portfolio, focusing on critical systems and automation roadmap development.
- Collaborating with cross-functional teams to drive strategic initiatives, vendor management, and stakeholder engagement.
- Building and maintaining relationships with key stakeholders, including ECF Technology Partners and Product Owners.
- Monitoring and reporting on service level agreements, key performance indicators, and efficiency metrics.
- Delivering projects to uplift, manage, and maintain the portfolio, encompassing various projects.
Requirements:
- Bachelor's degree with at least 5 years of overall work experience.
- At least 3 years in an application support role, working with SAAS or internally hosted systems.
- Experience with technology systems (ServiceNow) and services, data analysis, excel, and programming languages.
- Excellent communication skills and ability to influence peers within HR and cross-functionally.
- Significant experience in technology operational delivery, support, and portfolio roles.
- Service Management Experience.
- L3/L4 Operational Delivery in a global environment.
Why Join Us:
A dynamic work environment with opportunities for growth, a competitive compensation package, and a chance to make a meaningful impact in the lives of women and their families.
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