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Luxury Hotel Customer Service Ambassador
1 dia atrás
Blu Selection is a multinational organization renowned for providing top-notch sales and customer service solutions globally.
We take pride in fostering a diverse and inclusive work environment, welcoming talents from over 80 nationalities worldwide.
Job DescriptionWe are seeking an exceptional individual to join our team as a Luxury Hotel Customer Service Ambassador.
As a key member of our international team, you will play a vital role in ensuring seamless travel experiences for our customers.
Your primary responsibilities will include:
- Solving issues encountered during the booking process with finesse and efficiency.
- Taking an active role in finding the right booking solution for our discerning clients.
- FOLLOWING UP on issues during the vacation to ensure unparalleled satisfaction.
- Providing personalized solutions, including refunds, to meet the unique needs of each customer.
- Driving high-quality lead generation to enhance business growth.
To excel in this role, you must possess the following skills and qualifications:
- A fluent level of Dutch (a good level of English would be a plus)
- A passion for traveling and working abroad.
- Motivation and commitment to delivering exceptional results.
- Excellent communication and listening skills.
- The ability to thrive in a diverse, multicultural environment.
We provide a comprehensive benefits package that includes:
- A long-term fixed-term contract, renewable every year.
- Full-time employment (40 hours/week) with rotating shifts depending on project requirements.
- An attractive salary package:
- Including free accommodation (shared flat, all bills included): €1,040 gross/month.
- Excluding accommodation: €1,298 gross/month.
We look forward to welcoming a motivated and dedicated professional to our team.
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