Luxury Hotel Customer Service Ambassador

1 dia atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About Us

Blu Selection is a multinational organization renowned for providing top-notch sales and customer service solutions globally.

We take pride in fostering a diverse and inclusive work environment, welcoming talents from over 80 nationalities worldwide.

Job Description

We are seeking an exceptional individual to join our team as a Luxury Hotel Customer Service Ambassador.

As a key member of our international team, you will play a vital role in ensuring seamless travel experiences for our customers.

Your primary responsibilities will include:

  • Solving issues encountered during the booking process with finesse and efficiency.
  • Taking an active role in finding the right booking solution for our discerning clients.
  • FOLLOWING UP on issues during the vacation to ensure unparalleled satisfaction.
  • Providing personalized solutions, including refunds, to meet the unique needs of each customer.
  • Driving high-quality lead generation to enhance business growth.
Requirements

To excel in this role, you must possess the following skills and qualifications:

  • A fluent level of Dutch (a good level of English would be a plus)
  • A passion for traveling and working abroad.
  • Motivation and commitment to delivering exceptional results.
  • Excellent communication and listening skills.
  • The ability to thrive in a diverse, multicultural environment.
What We Offer

We provide a comprehensive benefits package that includes:

  • A long-term fixed-term contract, renewable every year.
  • Full-time employment (40 hours/week) with rotating shifts depending on project requirements.
  • An attractive salary package:
  1. Including free accommodation (shared flat, all bills included): €1,040 gross/month.
  2. Excluding accommodation: €1,298 gross/month.
Reimbursement of initial flight expenses after 3 months for international candidates.Assistance with paperwork, bank account opening, and other logistics upon arrival.Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.Real career opportunities in various career paths.Nearly fully paid compensation during the training period if successful (1-4 weeks).

We look forward to welcoming a motivated and dedicated professional to our team.



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