CRM Dynamics Administrator Specialist
Há 3 dias
Company Overview
Convatec Inc. is a global medical products and technologies company, focused on solutions for the management of chronic conditions. We provide innovative products and services in almost 100 countries, united by a promise to be forever caring.
Job Description
The CRM Application Administrator will play a leading role in Convatec's drive to provide a World-Class Customer Experience through Digital Channels. This includes maintaining, upgrading and configuring the platform, managing the onboarding, support, training and offboarding of application users, and monitoring and creating reports for various aspects of the platform.
Required Skills and Qualifications
- Must have done Admin work related to configuration of security roles, setting up CRM instances, managing audit logs, monitoring capacity, investigating slow running plugins or workflows, and backing up and restoring CRM databases.
- Able to set up and configure CRM Apps from scratch, including setting up languages, email templates, outlook configuration, installing solutions into the CRM system, and performing solution checks.
- Ability to understand how Microsoft licenses work, understand CRM data verse architecture, hands-on experience working on highly customized Dynamics 365 CE platform in a development and/or administrator capacity, and experienced with Power Automate platform and creating automation processes.
Benefits
As a CRM Microsoft Dynamics Administrator at Convatec Inc., you'll have the opportunity to transform our business for the better. You'll work closely with other members of the cross-functional team, attending Agile Ceremonies, participating in testing and evaluating new programs, and determining operational practicality.
Others
We're aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a CRM Microsoft Dynamics Administrator, and you'll do the same. With around 10,000 colleagues worldwide, we provide our products and services in almost 100 countries. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.
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