Dutch Language Expert

Há 5 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Job Summary
We are looking for a Dutch language expert to join our customer support team. As a customer service representative, you will be responsible for providing support to small and medium-sized businesses (SMBs) across multiple channels - chat, email, and phone. You will also be required to expand our self-serve advertising base, provide pre and post-sales support, and identify trends to solve problems facing multiple SMB clients.

About Us
Teleperformance Portugal is a leading company in the customer support industry, providing services to hundreds of millions of daily users worldwide. With a multicultural team of over 12,000 employees from 111 nationalities, we offer integrated omnichannel solutions in 35 languages.

Responsibilities
The successful candidate will be responsible for:

  • Providing support to SMBs across multiple channels
  • Expanding our self-serve advertising base
  • Providing pre and post-sales support
  • Identifying trends to solve problems facing multiple SMB clients

Requirements
To succeed in this role, you will need:

  • Native Dutch speaker with good knowledge of English (B2 level)
  • Familiarity with online advertising products and social media
  • +1 year working in a customer support related role
  • Flexible and quick learner, able to adapt to continuously evolving SMB needs

What We Offer
As a member of our team, you will enjoy a range of benefits, including:

  • A dynamic and multicultural work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package


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