Dutch Language Expert
Há 5 dias
Job Summary
We are looking for a Dutch language expert to join our customer support team. As a customer service representative, you will be responsible for providing support to small and medium-sized businesses (SMBs) across multiple channels - chat, email, and phone. You will also be required to expand our self-serve advertising base, provide pre and post-sales support, and identify trends to solve problems facing multiple SMB clients.
About Us
Teleperformance Portugal is a leading company in the customer support industry, providing services to hundreds of millions of daily users worldwide. With a multicultural team of over 12,000 employees from 111 nationalities, we offer integrated omnichannel solutions in 35 languages.
Responsibilities
The successful candidate will be responsible for:
- Providing support to SMBs across multiple channels
- Expanding our self-serve advertising base
- Providing pre and post-sales support
- Identifying trends to solve problems facing multiple SMB clients
Requirements
To succeed in this role, you will need:
- Native Dutch speaker with good knowledge of English (B2 level)
- Familiarity with online advertising products and social media
- +1 year working in a customer support related role
- Flexible and quick learner, able to adapt to continuously evolving SMB needs
What We Offer
As a member of our team, you will enjoy a range of benefits, including:
- A dynamic and multicultural work environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
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