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Customer Support Specialist Lisbon

2 semanas atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

We are seeking a highly skilled and customer-focused Customer Support Specialist to join our dynamic team in Lisbon. As a key member of our support team, you will be responsible for delivering exceptional customer service through various communication channels, including phone, chat, email, and social media.

As a Customer Support Specialist, you will assist with account setup, verification, logins, financial transactions, and technical issues, ensuring that customers receive prompt and professional support. Your strong analytical and communication skills will enable you to effectively resolve customer inquiries and concerns, fostering strong client relationships and enhancing overall customer satisfaction.

Key Responsibilities:

  • Deliver top-tier support through various communication channels
  • Assist with account setup, verification, logins, financial transactions, and tech-related issues
  • Serve as a trusted advisor, ensuring an exceptional customer experience
  • Address inquiries and concerns promptly with professionalism
  • Foster strong client relationships through clear and effective communication