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Business Process Analyst
1 semana atrás
Job Description
You will play a key role in supporting the sales team and enhancing business efficiency through data-driven insights as a Sales Operations Analyst. Your responsibilities will include providing ongoing support and maintenance of our business systems, assisting with sales processes, optimizing CRM data, and generating reports to support decision-making.
Your Responsibilities
- Provide assistance with sales support/training, project coordination, creating and maintaining documentation, and accommodating ad-hoc user requests.
- Provide direct user support on Salesforce.com (SFDC) and other critical tools and applications that enable the sales teams.
- Implement and enforce processes and tools that will maintain integrity and accuracy of Salesforce.com data, sales cycle, and deal approvals.
- Design and develop reporting and dashboards to provide sales performance analysis and insights to sales management, sales reps, and other departments.
- Assist in the development of internal audits and controls to ensure integrity of business processes.
- Provide cross-functional support and assist sales management on projects as needed.
- Meet regularly with Sales Directors and sales representatives to maintain clean pipeline and bookings for accurate Sales forecasting.
- Implement and maintain annual sales territory assignments.
- Collaborate with Finance, Legal, Customer Success, Commissions, Marketing, and other departments to streamline processes and propose solutions for inefficiencies that consider all involved.
