Clearance Administrator-Associate: Expert in Customs Clearance

4 semanas atrás


Lisboa, Lisboa, Portugal Fedex Eu Tempo inteiro

Job Summary

As a Clearance Administrator-Associate at FedEx Eu, you will play a critical role in ensuring timely and effective clearance and delivery of shipments. You will work closely with Customs to enable on-time clearance and delivery, ensuring accuracy, completeness, and compliance with relevant internal and external standards.

Key Responsibilities

  • Review shipment data to identify customer and regulatory requirements, ensuring accuracy and completeness of documentation supplied.
  • Use in-house systems to create timely, accurate, and legally compliant clearance declarations.
  • Conduct professional calls with customers or government agencies to obtain clarifications when needed.
  • Take ownership of routine customer and customs disputes, taking actions needed to provide timely resolution.
  • Establish and maintain effective customer relationships by highlighting opportunities for customized or alternative services.

Requirements
  • Fluent in Portuguese (C2) and English (B2-C1)
  • Team player with a can-do attitude
  • Customer-focused with excellent communication skills
  • Attention to detail and ability to work to tight deadlines
  • Task-oriented with good time management
  • Good analytical and problem-solving skills
  • Able to make independent decisions based on expertise

What We Offer
  • Competitive benefits and reward package
  • Formal training and on-the-job learning opportunities
  • Opportunity to work in a multinational/multicultural environment

About FedEx Eu
  • Diversity and inclusion are core values at FedEx Eu
  • We strive to create a global community where everyone is accepted


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