Clearance Administrator-Associate: Expert in Customs Clearance
4 semanas atrás
Job Summary
As a Clearance Administrator-Associate at FedEx Eu, you will play a critical role in ensuring timely and effective clearance and delivery of shipments. You will work closely with Customs to enable on-time clearance and delivery, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
Key Responsibilities
- Review shipment data to identify customer and regulatory requirements, ensuring accuracy and completeness of documentation supplied.
- Use in-house systems to create timely, accurate, and legally compliant clearance declarations.
- Conduct professional calls with customers or government agencies to obtain clarifications when needed.
- Take ownership of routine customer and customs disputes, taking actions needed to provide timely resolution.
- Establish and maintain effective customer relationships by highlighting opportunities for customized or alternative services.
Requirements
- Fluent in Portuguese (C2) and English (B2-C1)
- Team player with a can-do attitude
- Customer-focused with excellent communication skills
- Attention to detail and ability to work to tight deadlines
- Task-oriented with good time management
- Good analytical and problem-solving skills
- Able to make independent decisions based on expertise
What We Offer
- Competitive benefits and reward package
- Formal training and on-the-job learning opportunities
- Opportunity to work in a multinational/multicultural environment
About FedEx Eu
- Diversity and inclusion are core values at FedEx Eu
- We strive to create a global community where everyone is accepted
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