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Entry-Level Service Delivery Associate

1 semana atrás


Lisboa, Lisboa, Portugal HCLTech Tempo inteiro
Your Responsibilities
As a Technical Help Desk Expert, you will be responsible for providing information to customers regarding their queries and troubleshooting issues according to defined SLAs. You will also improve your skill level through self-development or training programs and meet Quality Scores, SLAs, and bring Innovation and Process Improvement.