Rental Sales Specialist

Há 7 dias


Faro, Portugal Phiture Tempo inteiro

Job Description:

We are seeking a skilled Rental Sales Agent to join our dynamic team at Phiture. As a key member of our team, you will be responsible for delivering exceptional customer service while maximizing sales opportunities.

Key Responsibilities:

  • Rentals and Reservations: Handle reservations and process rental agreements with accuracy and professionalism.
  • Customer Service: Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
  • Sales Opportunities: Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
  • Effective Communication: Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
  • Policies and Procedures: Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
  • Add-on Services: Assist customers by identifying any additional services or products that may enhance their rental experience.
  • Customer Satisfaction: Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
  • Branch Operations: Support branch operations by performing additional duties as requested by management.

What We're Looking For:

  • Sales Background: Proven sales experience in a dynamic, fast-paced environment.
  • Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
  • Customer Service Skills: Strong customer service skills and the ability to communicate professionally.
  • Sales-Driven Attitude: A sales-driven attitude with a focus on meeting and exceeding targets.
  • Efficiency: Ability to work efficiently in a fast-paced, customer-focused environment.
  • Attention to Detail: Attention to detail and a commitment to providing accurate and timely service.

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