Rental Sales Specialist
Há 7 dias
Job Description:
We are seeking a skilled Rental Sales Agent to join our dynamic team at Phiture. As a key member of our team, you will be responsible for delivering exceptional customer service while maximizing sales opportunities.
Key Responsibilities:
- Rentals and Reservations: Handle reservations and process rental agreements with accuracy and professionalism.
- Customer Service: Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
- Sales Opportunities: Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
- Effective Communication: Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
- Policies and Procedures: Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
- Add-on Services: Assist customers by identifying any additional services or products that may enhance their rental experience.
- Customer Satisfaction: Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
- Branch Operations: Support branch operations by performing additional duties as requested by management.
What We're Looking For:
- Sales Background: Proven sales experience in a dynamic, fast-paced environment.
- Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
- Customer Service Skills: Strong customer service skills and the ability to communicate professionally.
- Sales-Driven Attitude: A sales-driven attitude with a focus on meeting and exceeding targets.
- Efficiency: Ability to work efficiently in a fast-paced, customer-focused environment.
- Attention to Detail: Attention to detail and a commitment to providing accurate and timely service.
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