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Global Customer Care Expert

3 semanas atrás

Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

Join Our Team
We're Marley Spoon, a dynamic and innovative company that's changing the face of food technology. With a strong focus on sustainability and customer satisfaction, we're looking for an English speaking Customer Communications Expert to join our growing Customer Communications Team in Lisbon.

About the Role
This is a fantastic opportunity to join a global customer communication team and make a real difference in the lives of our customers. You'll be responsible for handling customer requests, resolving issues, and providing exceptional service.

Key Responsibilities

  • Main point of contact for English-speaking customers
  • Part of a global customer communication team
  • Answer requests via various channels and initiate outbound calls
  • Help build a proactive customer care environment
  • Take ownership of projects and plan, execute, and report on them

What We Offer