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Customer Service Representative
1 semana atrás
We are looking for a talented Customer Service Representative - French Speaker to join our team. As a Customer Support Specialist, you will be responsible for providing top-notch service to our customers, handling their inquiries and resolving issues in a timely and professional manner.
You will work closely with our internal teams to ensure that our customers receive the best possible experience. This includes collaborating with our technical teams to resolve complex issues and maintaining accurate records of customer interactions.
This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is fluent in French. If you have a strong desire to work in a dynamic and fast-paced environment, we encourage you to apply.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Address customer complaints and concerns in a professional and timely manner.
- Work collaboratively with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions.
Requirements:
- Fluent in French (C1 or higher) and English.
- Excellent communication and problem-solving skills.
- Ability to work flexible hours, including night shifts.
What We Offer:
- A competitive salary with night shift premium.
- Career growth opportunities in a leading company.
- An exciting work environment with a supportive team.
