SAP Business Processes Transformation Consultant

4 semanas atrás

Lisboa, Lisboa, Portugal Sap Se Tempo inteiro
About the Role

At SAP, we are dedicated to empowering individuals to bring out their best. Our company culture is built on collaboration and a shared passion to create a better world. Our team is focused on building the foundation for tomorrow and fostering a workplace that celebrates diversity, values flexibility, and is aligned with our purpose-driven and future-focused work.

As a CX Solution Value Adoption Advisor, your mission will be to focus on value realization through adoption and consumption, working across the enterprise to drive intelligent, proactive, prescriptive, and scalable value in the way customers consume and adopt our solutions.

You will leverage your expertise in E2E business processes, capabilities, and best practices to discover and diagnose customers' adoption and consumption opportunities, providing actionable advice on how to leverage SAP's solutions to drive better business value and outcomes.

  • Key Responsibilities:
  • Identify and improve under-adopted solutions, processes, and functions
  • Ensure Adoption Plays are recommended and executed consistently and efficiently
  • Collaborate with CX and Regional Stakeholders to ensure alignment
  • Identify, create, and deliver common patterns and needs to drive scale for outreach

Requirements:

  • University degree in computer science or comparable education/experience
  • Minimum 6+ years of professional work experience, including a proven track record
  • Excellent understanding of adoption & consumption mechanisms and experience in this area
  • Customer success mindset and strong customer focus
  • Able to talk with business stakeholders about business goals, values, and outcomes on an equal footing
  • Business process advisory and customer engagement experience (business capabilities and E2E processes)
  • Solid cross-CX domain and solution expertise
  • Proficiency in at least one CX Solution (more than one is preferred)

About SAP:

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

We are a cloud company with 200 million users and over 100,000 employees worldwide, purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, you can bring out your best.

Equal Opportunities:

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Recruiting Operations Team.

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