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Business Intelligence Support Specialist
1 semana atrás
Inetum is a leading European company in digital services, driven by its ambition for growth and scale. Our team of 28,000 consultants and specialists strives to make a digital impact for businesses, public sector entities, and society.
We aim to contribute to our clients' performance and innovation as well as the common good. With a dense network of sites in 19 countries, we partner with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
As a dynamic and innovative technology company, we are seeking a talented and resourceful Business Intelligence Support Engineer to join our team. This individual will help us continue to deliver exceptional service and support in a fast-paced, high-volume environment.
Key Responsibilities- Conduct thorough troubleshooting and debugging to solve complex problems.
- Provide technical support in a customer-facing role within the technology sector.
- Thrive in a fast-paced environment, prioritizing multiple demands effectively.
- Communicate technical concepts to non-technical stakeholders with ease.
- Engage with senior stakeholders to ensure clear and effective communication.
- Bachelor's Degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in technical support, technical consulting, or information technology.
- Proficiency with Microsoft Power BI (Desktop application and the Service, and Gateway), or similar BI tools such as Tableau, SAS, Qlik, Sisense, Oracle Analytics Cloud, MicroStrategy, or Microsoft Excel.
- Good understanding of SQL Server Analysis Services concepts, MDX, DAX, and SQL Server Reporting Services.
- Awareness of SQL Server or other Database Management systems like Oracle or SAP.
- Basic network troubleshooting skills.
- Ability to work in team-wide shift rotations to cover business needs, including 'on-call' responsibilities and weekend work.
