Professional German Customer Service Representative for Cruise Line

Há 13 horas


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Customer Service Role with a Prestigious Cruise Line

Are you fluent in German and passionate about providing exceptional customer service? We have an exciting opportunity for a German-Speaking Customer Service Representative to join our client's remote team. This role is ideal for individuals who enjoy working in a dynamic environment, handling multiple tasks efficiently, and delivering high-quality service to customers.

Key Responsibilities:

  • Handle inbound customer queries via phone, email, and chat in a professional and courteous manner.
  • Process bookings and sales, assist with troubleshooting and problem resolution, and maintain a keen attention to detail.
  • Work collaboratively as part of a team to achieve sales targets and provide excellent customer satisfaction.

Requirements:

  • Fluent German language skills (C2 and higher).
  • Previous customer service experience in a contact center or similar environment.
  • Digital literacy and problem-solving skills.
  • Strong verbal and written communication skills in German.
  • Multitasking ability and high attention to detail.

Location: Remote position based in Portugal, requiring a valid residence permit or EU member state passport.

Salary: We offer a competitive salary range of €25,000 - €35,000 per year, depending on experience, plus additional benefits. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply now



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