Training Program Manager
Há 7 dias
About Us
">Talent Search People is a dynamic and innovative recruitment agency that specializes in connecting top talent with leading chemical multinationals. Our mission is to provide exceptional recruitment services and support to our clients and candidates alike.
">Job Summary
">We are seeking a highly experienced and motivated individual to fill the role of Onboarding & Quality Specialist. The successful candidate will be responsible for developing and implementing training programs for customer service teams, ensuring high-quality standards are met, and providing exceptional support to our clients.
">Key Responsibilities
">The ideal candidate will have:
">- ">
- Developed and implemented comprehensive training programs for customer service teams">
- Conducted internal audits to ensure compliance with quality standards">
- Provided exceptional support to customers and colleagues alike">
- Maintained accurate records and reports of training activities and results">
Requirements
">To be considered for this exciting opportunity, you must have:
">- ">
- At least 4 years of experience in Customer Service, Order to Cash, or related roles">
- Advanced knowledge of SAP Order to Cash and Excel">
- Dutch language proficiency at native or C2 level, English B2 (preferred)">
- Strong communication and presentation skills">
- Experience in training design and facilitation (desired)">
Benefits Package
">We offer a competitive salary, hybrid work model, annual bonus, and long-term contract directly with the company.
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