Digital Transformation Specialist

1 semana atrás


Braga, Braga, Portugal Backbase Tempo inteiro

About the Company
Backbase creates innovative digital solutions for financial institutions, empowering superior online and mobile customer experiences. As a global fintech company, we are committed to innovation in the digital banking world. Our team is diverse, fast-growing, and always looking for creative talent to push us further.

About the Role
We are expanding our Customer Operations team and seeking a Senior Revenue Operations Business Partner. This role will empower sales and customer success teams while collaborating with regional leadership. The successful candidate will play a key role in shaping and executing regional plans, providing data-driven insights to improve efficiency, and ensuring the adoption of global sales processes, tools, and strategies.

Key Responsibilities
- Co-drive regional go-to-market strategies, ensuring alignment with broader corporate goals
- Work closely with regional sales, marketing, and customer success teams to align strategies for maximum impact
- Identify and address bottlenecks across sales, marketing, and customer success operations to enhance efficiency
- Deliver performance reports, pipeline trends, and sales forecasts to support informed decision-making
- Lead initiatives to refine operational processes and enhance the adoption of new tools, technologies, and best practices

Requirements
- 10+ years of experience in revenue operations, sales operations, or business operations roles, with field exposure
- Software enterprise background preferred
- Strong knowledge of CRM systems (Salesforce, HubSpot, Clari) and marketing automation tools
- Proven ability to coordinate and drive alignment with sales, marketing, and customer success teams
- Excellent analytical, communication, and project management skills



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