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Technical Support Specialist
2 semanas atrás
We are seeking a highly skilled Technical Support Specialist to join our team. As a Search Engine/Technical Customer Service Representative, you will provide assistance to German-speaking customers with technical queries related to search engine services.
About the RoleYou will handle inquiries, resolve technical issues, and offer support to enhance user experience. The role requires a proactive approach and effective communication skills to ensure customer satisfaction.
Key Responsibilities- Provide technical support to German-speaking customers via various channels
- Resolve technical issues efficiently and effectively
- Collaborate with internal teams to improve user experience
- Fluent in German (written and spoken)
- Proficiency in additional languages (French, Italian, Dutch) is a plus
- Strong technical problem-solving skills
- Excellent communication and customer service skills
- Availability to work flexible, rotational shifts
- Welcome Bonus: 1000
- On-site work environment in Lisbon
If you meet the qualifications and are excited to take on this challenging role, please send your CV to submit your application.