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Technical Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Borders Talents Tempo inteiro
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team. As a Search Engine/Technical Customer Service Representative, you will provide assistance to German-speaking customers with technical queries related to search engine services.

About the Role

You will handle inquiries, resolve technical issues, and offer support to enhance user experience. The role requires a proactive approach and effective communication skills to ensure customer satisfaction.

Key Responsibilities
  • Provide technical support to German-speaking customers via various channels
  • Resolve technical issues efficiently and effectively
  • Collaborate with internal teams to improve user experience
Requirements
  • Fluent in German (written and spoken)
  • Proficiency in additional languages (French, Italian, Dutch) is a plus
  • Strong technical problem-solving skills
  • Excellent communication and customer service skills
  • Availability to work flexible, rotational shifts
Benefits
  • Welcome Bonus: 1000
  • On-site work environment in Lisbon
How to Apply

If you meet the qualifications and are excited to take on this challenging role, please send your CV to submit your application.