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Slovak Customer Support Representative
1 semana atrás
Are you passionate about delivering exceptional customer experiences and staying at the forefront of technology?
Our client, a global leader in the BPO industry, is seeking a skilled Slovak Customer Support Representative to join their team in Lisbon.
This is an excellent opportunity for individuals who are fluent in Slovak and have a strong command of English. As a Customer Service Agent, you will be responsible for providing top-notch support to clients while working with prestigious worldwide brands.
Your key responsibilities will include:
- Responding to inbound calls and customer inquiries in a timely and empathetic manner
- Providing expert guidance and resolution to service issues
- Maintaining accurate data input of consumer inquiries, questions, and feedback on the customer services database
- Troubleshooting using open questions, support documents, and system training
- Offering recommendations to common problems or frequently asked questions
The ideal candidate will possess strong communication skills, a high level of empathy, and the ability to work effectively in a team environment. Previous experience in customer-facing roles is also highly valued.
In return, you can expect a competitive compensation package and opportunities for professional growth and development within a dynamic and innovative company.
