Director of Operations and Business Analysis

1 dia atrás


Oeiras, Lisboa, Portugal IQVIA LLC Tempo inteiro

PharmaReview, an IQVIA business, is looking for a data-driven professional to help scale our operations.

About the Role

As Associate Director of Operations, you'll oversee the end-to-end medical copy review service chain from an operational perspective ensuring optimal utilization of resources. You will be responsible for a diverse range of projects spanning analysis and modeling, process optimization and change management, day-to-day maintenance, and optimization of our current operational Business System Kantata.

  • Partner directly with the leadership team on critical organizational and operational projects - both short and long term, designed to improve customer centricity, team productivity, and operational efficiency.
  • Build strong relationships within the wider IQVIA organization, specifically, Revenue and Operations and Talent Acquisition teams to ensure smooth collaboration, tight cross-functional alignment, and consistency when rolling out process improvement or new programs.

You must have strong organizational skills, a natural curiosity to identify areas requiring improvement, an analytical mindset, a solid understanding of operational excellence, and excellent communication & relationship management skills.



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