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Gaming Support Specialist
2 semanas atrás
The Gaming Support Specialist will play a vital role in enhancing the player experience and maintaining our strong reputation. As part of the Player Support team, you will be responsible for providing timely and effective support to players via live chat and email.
Key Responsibilities:- Assist players with their inquiries and resolve issues efficiently;
- Stay up-to-date on company policies, procedures, and promotional campaigns;
- Deliver professional and friendly responses aligned with brand standards;
- Communicate with players about promotions, regulations, and compliance updates;
- Collaborate with other teams to improve customer experience;
- Contribute to process optimization and business growth.
