Data Protection and Recovery Solutions Specialist
Há 1 mês
About the Role:
We are seeking a skilled System Engineer to join our team in Lisbon, Portugal. As a Data Protection and Recovery Solutions Specialist, you will be responsible for ensuring the operational IT infrastructure is maintained at the highest standards.
Main Responsibilities:
- Taking ownership of customer issues reported and seeing problems through to resolution
- Maintaining optimal level of customer satisfaction and identifying all customer issues, recommending appropriate resolutions
- Providing support by researching, diagnosing, troubleshooting, identifying solutions, carrying out configurations, performing upgrades, and carrying out migrations
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Writing and maintaining documentation
- Being part of a 24-hour standby team
About You:
To succeed in this role, you will need experience in day-to-day administration of and maintaining data backup & recovery solutions in a production environment. Preference will be given to those with specific experience with Commvault, Veeam Backup & Replication. Fluency in English (written & spoken) is also essential.
Company Overview:
Inetum is a European leader in digital services, striving every day to make a digital impact for businesses, public sector entities, and society. Our solutions aim at contributing to our clients' performance and innovation as well as the common good.
Benefits:
- A competitive salary of €50,000 - €70,000 per year, depending on experience
- The opportunity to work with a dynamic team in a 24-hour standby rotation
- A chance to develop your skills and knowledge in data protection and recovery solutions
- A stable and secure work environment
Location: Lisbon, Portugal
Contract Type: Open-ended contract
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