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Communication Officer

1 semana atrás

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Movida Finance is expanding its Customer Service team to provide world-class support to our growing customer base. As a Help Desk Specialist, you will be responsible for addressing customer inquiries and resolving their concerns in a timely and effective manner.

You will work closely with internal teams to ensure seamless issue resolution and maintain a high level of customer satisfaction. Proficiency in using various communication channels, including phone, email, and chat, is essential for this role.

  • Responsibilities include:
    • Responding to customer inquiries and resolving their issues
    • Collaborating with internal teams to address customer concerns
    • Providing proactive support to clients regarding overdue vehicle returns

Movida is committed to fostering a culture of innovation, creativity, and continuous improvement.