Customer Insights Analyst

Há 4 dias


Lisboa, Lisboa, Portugal Match Digital Tempo inteiro

About the Company

Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries. We pride ourselves on our ability to understand the needs of our clients and deliver tailored solutions that meet their goals.

About the Role

As a Customer Insights Analyst at Match Digital, you will play a key role in helping us understand our clients' needs and develop effective strategies to meet those needs. You will work closely with our data teams to build data visualisations and provide ad-hoc analysis using SQL.

Your Responsibilities

  • Develop and maintain data visualisations in Tableau to communicate complex data stories to stakeholders
  • Conduct deep-dive analyses into customer data to provide detailed customer insights
  • Monitor and report on key performance indicators (KPIs) to inform business decisions
  • Collaborate with product teams to identify data requirements and ensure data is cleansed and prepared
  • Support the identification of new opportunities to leverage data and drive business growth

Requirements

To succeed in this role, you will need:

  • Experience working as a Data Analyst with good exposure to statistical methodologies
  • Intermediate SQL skills
  • Advanced experience with Tableau (or a similar tool)
  • Advanced Excel skills
  • Proven experience delivering impactful and actionable insights in a B2C environment

About Our Team

We are a dynamic team of professionals dedicated to helping our clients achieve their goals. If you are passionate about data and want to work with a talented team, please apply for this exciting opportunity.



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