Senior Retention Strategist
4 semanas atrás
At TeamViewer GmbH, we're on a mission to revolutionize the way we connect and collaborate. As a Senior Retention Strategist, you'll play a key role in driving customer retention initiatives and reducing churn. Your expertise will help us stay ahead of the curve in the B2B SaaS market.
Key Responsibilities:
- Support the Global Retention Team in their strategic and operational activities
- Develop and implement customer retention strategies to drive revenue growth
- Conduct market analysis and monitor industry trends to inform business decisions
- Collaborate with cross-functional teams to consolidate information and perform analyses
Requirements:
- Bachelor's degree in business management, economics, or a related field
- 2+ years' experience in a similar role
- Fluency in English; additional languages a plus
- Exceptional analytical and problem-solving skills
- Strong communication and presentation skills
- Proficiency in Microsoft Office applications
- Basic knowledge of Tableau, SQL, and Power BI
What We Offer:
- Onsite onboarding in our HQ office
- Competitive compensation and benefits packages
- Opportunities for professional growth and development
- A dynamic and inclusive work environment
We celebrate diversity and are committed to building an inclusive culture where everyone feels welcome and supported.
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