Senior Retention Strategist

Há 4 dias


Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro

At TeamViewer GmbH, we're on a mission to revolutionize the way we connect and collaborate. As a Senior Retention Strategist, you'll play a key role in driving customer retention initiatives and reducing churn. Your expertise will help us stay ahead of the curve in the B2B SaaS market.

Key Responsibilities:

  • Support the Global Retention Team in their strategic and operational activities
  • Develop and implement customer retention strategies to drive revenue growth
  • Conduct market analysis and monitor industry trends to inform business decisions
  • Collaborate with cross-functional teams to consolidate information and perform analyses

Requirements:

  • Bachelor's degree in business management, economics, or a related field
  • 2+ years' experience in a similar role
  • Fluency in English; additional languages a plus
  • Exceptional analytical and problem-solving skills
  • Strong communication and presentation skills
  • Proficiency in Microsoft Office applications
  • Basic knowledge of Tableau, SQL, and Power BI

What We Offer:

  • Onsite onboarding in our HQ office
  • Competitive compensation and benefits packages
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment

We celebrate diversity and are committed to building an inclusive culture where everyone feels welcome and supported.



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