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At Francisco CI, we are looking for a skilled Customer Support Specialist to join our team in Lisbon. As a fluent French speaker with good English skills, you will provide support to small and medium-sized businesses across multiple channels.
The ideal candidate will have a strong communication background, excellent language skills, and the ability to work in an international environment. If you are a motivated individual who is willing to learn and take on new challenges, we encourage you to apply for this exciting opportunity.
Salary and Benefits- An attractive monthly salary
- Complete paid training
- Private health insurance after contract signature
- Free Portuguese language classes
- Many other benefits
You will be responsible for providing pre- and post-sales support for all self-service products, as well as product and tool support to improve clients' experience. You will identify trends and solve problems facing multiple SMB clients.
Required Skills and Qualifications- Speak proficiently (C1/C2) French and have a good English level (B1/B2)
- No previous experience is demanded
- Willingness to learn
- Good communication and soft skills
