Product Owner Eshop

Há 1 mês

Lisboa, Lisboa, Portugal Vodafone Tempo inteiro
About the Role

Vodafone is seeking a dedicated and skilled e-commerce Product Owner to oversee the key aspects of the consumer eShop of the Vodafone website.

This role involves managing the entire commercial dynamics of the online channel, including catalog management, logistics, post-sale support, promotions support, and metrics analysis.

The Product Owner will be responsible for the system stability, performance improvement, and the development of new channel capabilities, as well as being responsible for maximizing value by delivering the product vision using Agile Methodology and prioritizing the product backlog of the squad.

Key Responsibilities
  • Define the ESHOP product vision and the capability roadmap coordinating with the Stakeholders, Tribe Lead, other Product Owners, and technical teams.
  • Oversee marketing campaigns, products catalogs management, logistics processes, post-sale support, End-to-End quality control, and analysis of key metrics to ensure optimal business performance of the online store.
  • Assure a manageable tracking solution of the results to follow daily performance and the presentations for the quarterly business reviews (QBR).
  • Define the scope of the MVP and focus the team on delivering business value in regular increments.
  • Participate in the sprint planning to reaffirm priorities and clarify requirements.
  • Continuously develop and enhance the capabilities of the online channel by improving the front-end usability and full order process using an Agile Scrum methodology.
  • Monitor the system technical performance, ensuring seamless operations and user experience.
  • Involve stakeholders and senior leaders regularly on all aspects of the product.
About You

A Degree in Management or Engineering would be preferable.

Proven experience in product ownership or management roles.

Good understanding of Agile Methodologies (e.g. Kanban, Lean, Scrum, Design Thinking).

Strong understanding of commercial dynamics, logistics, and post-sale support.

Experience in e-commerce business of consumer Electronics.

Proficiency in metrics analysis and system performance management.

Ability to define and prioritize product backlogs and effectively manage sprints.

Excellent inter-personal and communication skills.

Excellent presentations skills and stakeholder management.

Team player.

Portuguese and English fluency/native level.

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