Senior Quality Assurance Specialist
Há 9 horas
Fabric Health, a leading health tech company, is revolutionizing the way healthcare providers deliver care. Their innovative care enablement system powers clinics and hospitals to work smarter, move faster, and deliver better outcomes through three interconnected solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite.
By leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients.
The results are impressive: clinicians can work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. Some of Fabric's notable customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain.
Fabric Health is backed by top-tier investors, including Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital.
About the Role:
Job SummaryWe are seeking an experienced Senior Quality Assurance Specialist to join our Quality Assurance team. As a key member of this team, you will play a crucial role in testing our software and supporting product, engineering, and other teams.
In this role, you will make a significant impact on a product that is helping millions of patients. Your responsibilities will include:
- Writing, updating, and reviewing test cases, and other quality assurance-related technical data forms and quality documents.
- Adhering to existing QA processes and best practices when testing Fabric products.
- Performing investigations of non-conformances, customer complaints, and corrective actions.
- Executing test cases under varying circumstances, based on Test Cases Steps.
- Documenting and evaluating test results.
- Detecting, logging, and reporting program bugs and glitches.
- Tracking defects and helping troubleshoot errors.
- Ensuring timely and effective follow-up of all identified or assigned quality issues.
- Collaborating with product development and engineering teams to ensure proper completion of required product documentation and translating them into test plans.
- Maintaining and demonstrating an understanding of global health standards and regulations.
To be successful in this role, you will need:
- Bachelor of Science in Engineering or Life Sciences or related field.
- +2 years of experience with software QA tools and processes.
- Experience with UI/Functional Testing.
- Excellent written and verbal communication skills.
- A sense of ownership and pride in your performance and its impact on the company's success.
- Critical thinking and problem-solving skills.
- Team player with great interpersonal and communication skills.
Estimated Salary: $85,000 - $110,000 per year, depending on location and experience.
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