Technical Support Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

At Blu Selection, we're on the lookout for a skilled Technical Support Specialist to join our dynamic team. As a key member of our support staff, you'll play a vital role in delivering exceptional customer experiences across multiple channels.

About the Role
  • Your primary responsibility will be to respond promptly and professionally to customer inquiries via live chat, email, and phone, ensuring that all issues are resolved efficiently and effectively.
  • You'll work closely with product management, engineering, and other teams to stay informed about the latest features and updates, enabling you to provide accurate and timely support to our clients.
  • In this fast-paced environment, you'll troubleshoot complex issues, identify root causes, and deliver innovative solutions that exceed customer expectations.

Benefits and Opportunities

  • We offer a competitive compensation package, including a monthly meal allowance, performance bonuses, shift allowance, and flexible benefits.
  • This is an excellent opportunity for personal and professional growth, with opportunities for internal and external training, as well as career advancement within our organization.
  • Our company culture values diversity, inclusivity, and teamwork, providing a collaborative and supportive work environment that fosters creativity and innovation.


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