European Accounts Clerk

2 semanas atrás

Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Telperformance Portugal is seeking a highly skilled European Accounts Clerk to join their team in the Italian market. The successful candidate will be responsible for managing customer relationships and ensuring accurate and timely processing of customer payments.

Responsibilities:

  • Process and apply incoming payments accurately to customer accounts and their transfer to general accounting
  • Check outstanding amounts and customer solvency, block and unblock orders following the manager's guidance
  • Reconcile payments received with outstanding invoices
  • Investigate and resolve discrepancies in a timely manner
  • Bank reconciliation and bank administration
  • Interact with customers to address billing inquiries and resolve outstanding issues
  • Provide excellent customer service while maintaining a professional and courteous demeanor
  • Collaborate with sales and customer service teams to ensure customer satisfaction
  • Monitor and manage overdue accounts
  • Implement effective collection strategies to minimize outstanding receivables
  • Collaborate with internal stakeholders to resolve payment issues and disputes
  • Prepare regular reports on accounts receivable status
  • Analyze data to identify trends and recommend process improvements
  • Carry out legal, fiscal, and social monitoring
  • Support continuous improvement initiatives in finance processes

Qualifications:

  • Bachelor's degree in finance, Accounting, or related field
  • 2+ years of relevant experience in accounts receivable or finance
  • Proficiency in Microsoft Excel and ERP systems
  • Excellent communication and problem-solving skills
  • Able to work collaboratively in a team environment
  • Strong organizational and time-management skills

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