Design Operations Specialist

Há 7 dias


Porto, Porto, Portugal SWORD Health, Inc Tempo inteiro
Design Operations Specialist

Sword Health, Inc is a pioneering healthcare technology company on a mission to revolutionize pain management. We're seeking a highly motivated Design Operations Specialist to join our team and help us scale our design and research processes.

Key Responsibilities:
  • Develop and maintain design and research processes, repositories, and best practices.
  • Manage and optimize tools and software to meet team needs.
  • Establish and track metrics to measure design team efficiency and impact.
  • Support Design leadership in setting up reports on design team performance and impact for executive leadership.
  • Capture and monitor actions from review sessions and follow up to ensure timely delivery.
  • Coordinate participant recruitment for user research studies.
  • Identify areas for growth and cross-training opportunities.
  • Work with Design leaders to organize team events that foster Design culture and team bonding.
  • Facilitate collaboration between design and other departments.
Requirements:
  • 3-5 years of experience in operation roles within Design and UX research teams.
  • Solid understanding of design and UX research processes and methodologies.
  • Experience with design and research tools is a plus (e.g. Figma, User Interviews, Condens).
  • Knowledge of project management tools and agile methodologies.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work cross-functionally and influence without direct authority.
  • Experience in or exposure to creating or managing design systems is a plus.
  • Strategic thinking and problem-solving aptitude.
What We Offer:
  • A stimulating, fast-paced environment with lots of room for creativity.
  • A bright future at a promising high-tech startup company.
  • Career development and growth, with a competitive salary.
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare.
  • A flexible environment where you can control your hours (remotely) with unlimited vacation.
  • Access to our health and well-being program (digital therapist sessions).
  • Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.


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