Fleet Training Developer

Há 1 mês

Porto, Porto, Portugal Mystic Invest Holding, S.A Tempo inteiro
Fleet Training Development & Trainer

The Fleet Training Development & Trainer role is responsible for enhancing the productivity of our employees across the organization. This position assesses the company-wide developmental needs to drive training initiatives and arranges suitable training solutions for employees. A key aspect of this role is to creatively design and implement effective methods to educate, enhance, and recognize employee performance.

Key Responsibilities:

  • Develops training and development programs and objectives.
  • Conducts annual training and development needs assessment.
  • Administers spending against the departmental budget.
  • Obtains and/or develops effective training materials utilizing a variety of media.
  • Trains and coaches managers, supervisors, and others involved in employee development efforts.
  • Plans, organizes, facilitates, and orders supplies for employee development and training events.
  • Develops and maintains the online training platform of Mystic Cruises & Mystic Ocean.
  • Maintains organizational communications, such as SharePoint and newsletters, to ensure employees have knowledge of training and development events and resources.
  • Conducts follow-up studies of all completed training to evaluate and measure results.
  • Modifies programs as needed.
  • Exemplifies the desired culture and philosophies of the organization.
  • Works effectively as a team member with other members of management and the HR staff.
  • Coordinates activities required to meet Hotel Quality Standards as per SOPs.
  • Assists in creating SOPs to ensure processes are followed and quality assurance standards are being met.
  • Performs on-board audits and liaises with on-board management with detailed feedback reports.

Requirements:

  • Excellent verbal and written communication skills.
  • Strong presentation and training skills.
  • Adept with a variety of multimedia training platforms and methods.
  • Ability to evaluate and research training options and alternatives.
  • Ability to design and implement effective training and development.

Education and Experience:

  • Proven work experience as a Training Development Manager or similar role.
  • Bachelor's degree in a relevant field.
  • Three years of experience designing and implementing employee development programs.
  • Excellent data collection and analysis skills.
  • Strong attention to detail.
  • Certified Professional in Learning and Performance (CPLP) credential preferred.
  • Good communication skills, both verbal and written, in English.

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