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E-Learning Support Professional

1 semana atrás

Lisboa, Lisboa, Portugal goFLUENT Tempo inteiro
About the Company

goFLUENT is a pioneering language learning platform that accelerates the process of learning languages through AI-powered technology, unmatched content library, and human interaction. Our mission is to provide equal opportunities for employees worldwide, regardless of their native language.

Job Description

In this role, you will be responsible for managing client relationships, providing ongoing support via phone and email, and collaborating with the Sales/Customer Success Management Team to ensure seamless communication and updates on client progress. You will also develop and maintain a deep understanding of goFLUENT's services and products to provide informed guidance to clients.

Key Requirements
  • Native-level fluency in Portuguese (specifically from Portugal) and a high level of English proficiency
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service
  • Strong problem-solving skills, with the ability to think critically and creatively
  • Experience in a related field, such as training, education or customer support
Benefits and Perks
  • Dynamic and fast-paced work environment within a global company
  • Opportunity to learn and grow with a leading language learning platform
  • Competitive remuneration package with opportunities for professional development
  • World-class learning experience through goFLUENT's innovative platform