Clinical Trials Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal IQVIA Tempo inteiro

Job Overview

IQVIA is seeking a skilled Clinical Trials Specialist to join our team. As a key member of our team, you will be responsible for ensuring the successful implementation and operation of our Connected Devices Solution.

Key Responsibilities

  • Validate and integrate Connected Devices with Commercial off the shelf (COTS) vendor platforms or in-house eSource Platforms.
  • Develop and execute test cases to ensure the quality and reliability of the Connected Devices Solution.
  • Create site and subject-facing documentation, including Investigator Manuals and Patient Facing Guides.
  • Project manage the onboarding and operationalization of the Connected Devices Solution.
  • Provide support to sites through troubleshooting, problem identification, solution identification, and resolution.
  • Coordinate the routing and handling of Requests for Change to the next level of support.
  • Evaluate and escalate issues related to product support or product operations.
  • Collaborate with various departments to ensure faster resolution and solution implementation.
  • Provide feedback to product and professional services teams for product and process improvements.

Requirements

  • Bachelor's Degree in Computer Science or a related field, or equivalent experience.
  • Understanding of Clinical Trials is required.
  • Experience with Clinical Research and eSource platforms is preferred.
  • Experience with Connected Devices and data management of Connected Devices is preferred.
  • Experience troubleshooting issues with sites or customers is preferred.

About IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://www.iqvia.com/.



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