Risk Management Assistant

2 semanas atrás


Lisboa, Lisboa, Portugal Wtw Tempo inteiro

About Us
WTW is a leading global advisory, broking, and solutions company with a rich history dating back to 1828. Our legacy is built on innovation and resilience, and we continue to drive that legacy forward through our dynamic teams and cutting-edge solutions.

The Opportunity
As a Bill to Cash Assistant, you will play a critical role in ensuring the smooth operation of our financial services. Your key responsibilities will include:

  • Ensuring all premiums received from clients are paid out to carriers in a timely and accurate manner.
  • Reconciling carrier statements and resolving discrepancies.
  • Handling receipts and applications of premiums and fees received from clients and insurance companies.
  • Booking commissions received from insurance companies.
  • Providing training, coaching, and oversight to a team of financial services professionals.

Key Responsibilities
  • Operational Duties:
    • Review ledgers to identify items payable to carriers, clients, sub-brokers, and other entities.
    • Provide payment back-ups to payees for application of funds.
    • Reconcile carrier statements with WTW books of accounts.
    • Liaise with client managers and carriers for payment issues, reconciliation discrepancies, and unallocated cash.
    • Review open ledgers and perform small balance write-offs, offsets, etc., as per accounting guidelines.
  • Handling clearance of uncashed/uncleared checks.
  • Timely and effective responses to all queries, requests, corrections, etc., received from field offices/carriers.
  • Handling intercompany reconciliation by liaising with field offices and other WTW locations.
  • Following SOPs, client/carrier specifications, and adherence to all statutory requirements.
  • Participate and contribute to potential process improvement areas.
  • Review potential system and process enhancements as required.

Requirements
  • Allocations of funds (EFT or cheque) received from clients, brokers, or insurance companies by researching relevant payment information received.
  • Booking of commissions against relevant client/policy in the system on the basis of documentation received from insurance companies.
  • Liaise with client managers and insurance companies for resolving discrepancies and unallocated cash.
  • Timely clearance of return commissions to insurance companies to avoid any potential penalties.

People Management/Development
  • Work closely with individuals to develop their full potential.
  • Help to assess and develop competency levels to ensure team members have the expertise needed to add value to the business.
  • Proactive identification of performance issues.
  • Create action plans and coach to improve performance.
  • Ensure all tasks are completed by staff with accuracy and within the Service Level Agreement (SLA).

Support Training and Mentoring of new hires as required.
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