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Customer Service Specialist for Accounts Receivable

2 semanas atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

Nestlé Business Services (NBS) is a leading provider of supply chain, financial, HR, digital & social media and consumer engagement services to the Nestlé Group.

We are currently seeking an experienced Accounts Receivable Specialist to join our Order to Cash (O2C) department in Lisbon.

About the Role
  • This role involves managing due and overdue balances on customer accounts and maximizing On Time Payment for all customers.
  • You will be responsible for posting customer payments in the SAP environment, processing debit notes and customer deductions, and monitoring open items in customer receivables.
  • You will serve as the point of contact for our Customer & Sales Service for all AR-related issues.
Key Responsibilities
  1. Posting of Customer Payments: Ensure accurate and timely posting of customer payments in the SAP environment.
  2. Debit Notes and Customer Deductions: Process and categorize debit notes and customer deductions in accordance with company policies.
  3. Open Items Management: Monitor and process open items in customer receivables to minimize bad debt and optimize cash flow.
  4. AR-Related Issues: Respond to and resolve all AR-related issues escalated by the Customer & Sales Service team.
Requirements
  • Basic general accounting skills, including experience in accounts receivable and O2C processes.
  • Strong communication skills, quick comprehension, and a precise, careful, and independent work style.
  • Mandatory SAP user knowledge (FI) and confident handling of MS Office, especially MS Excel.
  • Fluent German and English language skills.
  • Succesfully completed commercial education.