Digital Customer Experience Expert
Há 7 dias
**Job Summary**
Eugenia Talent is seeking a highly skilled Customer Advisor to join our team. As a key member of our global outsourcing company, you will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Respond promptly and professionally to customer inquiries and issues via email, social media, chat, and phone.
- Assist customers with billing inquiries, subscription management, and account troubleshooting.
- Provide technical support for streaming devices, applications, and platform features.
**Key Responsibilities**
- Provide timely assistance and resolve inquiries to ensure a seamless streaming experience.
- Assist customers with technical issues related to streaming devices, applications, and platform features.
**Requirements**
- Previous experience in customer service or support, preferably in a digital media or technology company.
- Excellent communication skills, both written and verbal, with the ability to articulate technical concepts in a clear and understandable manner.
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