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Customer Care Professional
1 semana atrás
**Company Overview**
Blu Selection is a multinational organisation renowned for its exceptional sales and customer service solutions.
As a valued member of our international team, you will contribute to delivering top-notch experiences for clients worldwide.
**Salary and Benefits**
We offer a competitive salary package, including:
- A monthly gross salary of 950€, inclusive of free accommodation in a shared flat with all bills paid.
- An option to receive 1350€ gross per month, excluding accommodation.
In addition, we provide reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight tickets back to your home country within the EU, and assistance with paperwork and opening a bank account.
**Job Description**
You will work as a Customer Care Specialist, ensuring the satisfaction of customers through various communication channels (phone, chat, and email).
Your responsibilities will include:
- Satisfying customers' diverse needs and concerns.
- Maintaining the positive reputation of our major brand.
- Acting in the best interests of both the customer and the company to resolve complaints fairly and efficiently.
**Required Skills and Qualifications**
To succeed in this role, you must possess:
- Fluency in German as a native language.
- Completed school education.
- At least an English language proficiency level of B2 or B1 (dependent on the position).
We also require a valid work permit for Portugal and an open-minded attitude, seeking new experiences abroad.
**Benefits**
Join our dynamic team and enjoy:
- Free Portuguese lessons, cooking classes, sports activities, and social events organised by Blu Selection.
- A real opportunity for career growth and development across various career paths.
- Compensation during the training period (up to 4 weeks), at 50% of hourly wages, with lower taxes.
