Italian Support Specialist
Há 5 dias
As an Italian Support Specialist at our company, you will play a vital role in ensuring that our customers receive top-notch support services.
Job Description:
- You will be handling incoming customer inquiries via phone or email and responding to them promptly and professionally.
- You will process orders and arrange product deliveries according to customer specifications.
- You will collect and manage customer documents accurately and securely.
- You will resolve customer complaints and issues effectively and efficiently.
Responsibilities Include:
- Providing clear and concise information to customers regarding products and services.
- Assisting customers in resolving technical issues related to our medical devices.
- Collaborating with other departments to ensure seamless customer experiences.
Requirements:
- A strong background in customer service with excellent communication and problem-solving skills.
- The ability to work in a fast-paced environment with multiple tasks and deadlines.
- Fluency in Italian language is a must, as well as basic knowledge of English.
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