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Customer Support Professional

2 semanas atrás

Lisboa, Lisboa, Portugal Adecco Recursos Humanos Tempo inteiro

Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and building strong relationships?

About the Position

We are seeking a Customer Support Professional to join our B2B customer service team at Adecco Recursos Humanos. In this role, you will be responsible for providing top-notch support to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities

Key responsibilities include:

  • Responding to customer inquiries via phone, email, and chat
  • Resolving customer complaints and issues in a timely and professional manner
  • Collaborating with internal stakeholders to resolve complex issues
  • Providing product information and recommendations to meet customer needs

Requirements for this position include:

  • A customer-focused mindset and excellent communication skills
  • Ability to work collaboratively as part of a high-performing team
  • Technical skills and proficiency in Microsoft applications
  • 3+ years of experience in a similar B2B or B2C role

Benefits of joining our team include:

  • A stable and secure work environment
  • A competitive compensation package
  • Ongoing training and development opportunities