Research Director

4 semanas atrás


Lisboa, Lisboa, Portugal Malwarebytes Tempo inteiro

About Malwarebytes

Malwarebytes is a leading cybersecurity company that believes in empowering people and organizations to thrive in a threat-free world. Founded in 2008, we have grown beyond malware remediation to provide comprehensive cyberprotection solutions for individuals, businesses, and institutions.

Job Title: Research Director - UX Insights

We are seeking a highly skilled and experienced Research Director to lead our UX research efforts and drive user insights that shape the direction of our products and services. As a key member of our UX team, you will play a strategic role in developing and driving the overall UX research strategy and roadmap, aligned with the company's goals and objectives.

Key Responsibilities:

  • Develop and drive the overall UX research strategy and roadmap, aligned with the company's goals and objectives.
  • Define research objectives, methodologies, and approaches to generate impactful user insights.
  • Advocate for user-centric design principles and ensure research informs product development decisions.
  • Lead, manage, and grow a team of UX researchers, providing mentorship, guidance, and support to foster their professional growth and development.
  • Oversee the planning, execution, and analysis of user research studies across multiple projects and initiatives.
  • Utilize a range of qualitative and quantitative research methods to uncover user behaviors, needs, and preferences.
  • Synthesize research findings into actionable recommendations and collaborate with cross-functional teams to integrate user insights into product strategy and design.

Requirements:

  • 8 years of experience leading UX research initiatives, with a focus on user-centered design and research methodologies.
  • 5 years of experience leading and managing a team of UX researchers and research professionals.
  • Strong understanding of research methodologies, including qualitative and quantitative techniques.
  • Proficiency in research tools and platforms such as UserZoom, UserTesting, Qualtrics, etc.
  • Excellent communication, presentation, and interpersonal skills, with the ability to effectively articulate research findings and insights.
  • Demonstrated ability to influence and collaborate with cross-functional stakeholders, including executives, to drive user-centric decision-making.

Nice to Have Skills:

  • Cybersecurity domain knowledge is a plus.
  • Experience leading distributed teams.

Benefits and Perks:

  • An opportunity to do something great for yourself and the world.
  • A great work environment that supports growth, development, and having fun.
  • Comprehensive medical, dental, and vision insurance coverage.
  • Meal allowance.
  • Employee Referral Bonus Program.
  • Wellness programs.

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