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In this role as a Financial Services Representative with Blu Selection, you will be responsible for delivering exceptional customer experiences across various channels. Your primary focus will be on solving technical issues, providing product advice, and ensuring seamless logistics support.
Your responsibilities will encompass:
- Identifying, responding to, and resolving customer inquiries via phone, email, and chat
- Providing technical support and assistance with profile changes
- Offering guidance on selecting the best membership options for candidates
- Processing cases of account seizures
- Troubleshooting issues related to candidate accounts
To excel in this position, you will need:
- A native level of German and a strong command of English
- The ability to stay updated on financial topics
- Motivation and commitment to your work
- An interest in intercultural communication and expatriate lifestyles
- A valid Greek work permit (required)