Operational Resilience Strategist

1 dia atrás


Lisboa, Lisboa, Portugal Landing Tempo inteiro

Company Overview


Hiscox is a leading international insurance group with a strong brand and commitment to growth. We have over 3,000 staff across 14 countries and 34 offices, and our Lisbon office employs approximately 500 exceptional professionals representing 29 diverse nationalities.


Our Mission


We aim to give people and businesses the confidence to realize their ambitions by valuing courage, humanity, ownership, integrity, and connection. Our team is dedicated to building something better together.


The Role


As an Operational Resilience Strategist, you will play a key role in ensuring Hiscox's operational resilience, enabling us to deliver critical operations through periods of disruption and meet regulatory obligations. This involves safeguarding our ability to maintain essential operations and services under any circumstances and supporting the resilience of key services to prevent intolerable harm to our customers.


Main Responsibilities


Setting Group level standards for operational resilience, covering business continuity, disaster recovery, and regulatory requirements.
Working with business units and functions to plan and execute operational resilience testing.
Building plans to obtain a Group-wide view of operational resilience testing.
Collaborating with internal stakeholders across departments to ensure alignment and integration of resilience measures with Group policies and standards.
Working with business units to identify vulnerabilities and track progress of their resolution.
Supporting the Head of Technology Governance and Resilience with any resilience-related activities, including preparation for governance meetings and driving follow-up actions.
Monitoring emerging threats and trends to proactively adjust resilience strategies.
Coordinating and facilitating training and awareness programs for employees to ensure they understand their roles in maintaining resilience.
Preparing and presenting reports and recommendations to senior management regarding resilience status and improvements.
Staying abreast of industry best practices and regulatory requirements related to operational resilience.


Requirements


Candidate Profile
Essential: A good understanding of industry best practice in relation to operational resilience and a knowledge of, or ability to quickly acquire, the regulatory requirements, such as the PRA and FCA Operational Resilience Policy and DORA.
A proven track record of delivering operational resilience in a regulated environment.
Experience of implementing operational resilience processes, policies, and ways of working.
Able to analyze complex data and identify potential vulnerabilities and impact on business operations.
Capability to develop creative solutions to address resilience challenges and adapt to evolving threats.
Experience in assessing risks and designing resilience plans to ensure comprehensive protection of business operations.
Ability to plan, execute, and monitor resilience initiatives within specified timelines and budgets.
Familiarity with relevant tools and technologies for risk assessment, incident response, and business continuity planning.
Strong written and verbal communication skills to convey resilience strategies, reports, and recommendations effectively to stakeholders at all levels.
Aptitude for working collaboratively with cross-functional teams to implement resilience measures and coordinate response efforts.
Flexibility to adjust resilience plans and strategies in response to changing business environments and emerging threats.
Ability to multitask, meeting short-term deadlines while progressing longer-term objectives.
A proactive self-starter who can work independently but shows good judgement of when to involve others.


Benefits & Perks


We offer a competitive salary of €50,000 - €65,000, contributory pension, 25 days annual leave plus 2 Hiscox days, a 4-week paid sabbatical with every 5 years' worth of service, private medical for all the family, and much more.



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