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Financial Security Expert in Lisbon
1 semana atrás
Job Description
We are seeking a skilled Payment Fraud Prevention Support Agent to join our Blu Selection team. As a key member of our support team, you will provide expert assistance to customers, ensuring their financial security and satisfaction.
Responsibilities
Your primary responsibilities will include supporting users via email and phone with third-party and international verification of payment information. You will also maintain strong client relationships through timely and friendly responses, leveraging your excellent communication and interpersonal skills.
Requirements
To succeed in this role, you must possess a unique combination of skills and qualifications. Native fluency in French is mandatory, accompanied by a strong proficiency in English (B2 minimum). A motivated and committed individual with excellent writing skills in French is required. Prior experience in Customer Service is an asset, and being an EU citizen or holding a valid work permit for Portugal is necessary.
What We Offer
In return for your expertise and dedication, we offer a comprehensive benefits package, including a competitive gross salary, performance-related bonuses, and a meal voucher. Enjoy a dynamic work environment, collaborative team spirit, and opportunities for career growth and development.
