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We are seeking a highly skilled Global Operations Specialist to join our team at TikTok. This is an exciting opportunity for someone who is passionate about ensuring safe and quality experiences for advertisers on our platform.
The successful candidate will be responsible for reviewing and moderating advertisements entering the TikTok platform, mitigating any risk to our community by supporting advertisers proactively and effectively addressing violations of our policies.
Main Responsibilities:
- Modifying content according to TikTok Ads policies and standard operating procedures with accuracy and efficiency.
- Becoming an expert on TikTok Ads policies and procedures.
- Identifying and communicating emerging risks to management and cross-functional partners.
- Improving processes, protocols, and policies at scale.
- Acting as the intermediary between internal and external customers and the Ads Integrity team.
- Collecting customer feedback and providing support to achieve business success via our platform.
- Executing analysis of data and trends to deliver insights on various dimensions.
- Working closely with other departments to respond to service-related needs.
Requirements:
- Fluent in written and spoken English plus business level language proficiency.
- Ability to work in a fast-evolving environment with strong analytical skills.
- Able to maintain confidentiality while meeting strict deadlines.
- Willingness to work alternating shifts and weekends.
