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MSP Automation Solutions Expert
1 semana atrás
We are seeking an experienced and versatile Senior Automation Engineer to join our team at TN Portugal. This role focuses on leveraging cutting-edge technologies to optimize workflows, reduce costs, and streamline processes across internal and client operations.
Key Responsibilities:- Advanced Automation & Scripting: Lead automation initiatives using PowerShell to optimize internal workflows and client processes. Develop scripts to collect data from various vendor APIs and integrate them into SQL databases for enhanced analytics and reporting.
- API Integration & Development: Design and maintain API integrations for key platforms such as ConnectWise, N-Able, Meraki, Fortinet, Barracuda, and Palo Alto. Utilize webhooks, REST APIs, and middleware platforms for real-time data synchronization and event-driven automation, ensuring seamless interoperability across systems.
- Platform Administration: Serve as the subject matter expert for platforms like N-Able, Meraki, and Fortinet, taking ownership of critical systems deployment, configuration, and ongoing administration. Ensure that automation solutions are designed to meet the specific requirements of these platforms.
- AI & Chatbot Development: Lead the development of chatbot solutions using the MS Bot Framework, integrating AI models like GPT-3.5/4 to create intelligent automation and support tools.
- Database & SQL Management: Write and optimize SQL queries to support automation workflows and manage large datasets for internal and client projects. Ensure data integrity and performance efficiency in automated data processing systems.
In this role, you will operate in multiple technical domains, including PowerShell Development, Systems Administration, SQL Database Administration, API Engineering, and Cyber Security Analysis. If you have a strong background in software development and automation, we encourage you to apply.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
- Minimum 5 years of hands-on software development and automation experience in an MSP environment or a relevant IT setting.
- Deep proficiency in Python scripting and development.
- Expert-level knowledge of REST APIs – design, implementation, and consumption.
- Fluency in PowerShell and Bash scripting for cross-platform task automation.
Preferred Skills:
- In-depth experience with PowerShell Universal for API development.
- Familiarity with cybersecurity best practices and integration with security platforms (e.g., SentinelOne, Crowdstrike, ProofPoint).
- Ability to lead technical teams and mentor junior engineers.
