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Dutch Language Specialist

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We're looking for a highly skilled Dutch Language Specialist to join our team in Lisbon, Portugal. As a specialist, you will be responsible for ensuring excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels.

About this role:

  • Respond to inbound customer requests, documenting relevant case information
  • Collaborate with other technicians to resolve or properly close help tickets

You'll be successful in this role if you have:

  • A high level of Dutch (written and oral) and fluent in English (B2)
  • Excellent writing and verbal communication skills to simplify technical language for non-technical users
  • Patient communication and problem-solving skills
  • The ability to keep up with the latest IT and tech-related trends
  • Proactive, self-motivated, and great team player qualities

What's in it for you:

  • Full-time employment with indefinite contracts
  • Competitive salary and performance bonus
  • Central location in Lisbon, Portugal
  • Bring-a-friend (referral) bonus opportunities
  • Full paid training on the company and project
  • Career development programs, specialized courses, and language classes