Cybersecurity Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Tempo inteiro

At TP in Greece, we are seeking a skilled and experienced Cybersecurity Specialist fluent in Italian to join our team of cybersecurity experts. As a Cybersecurity Specialist, you will play a critical role in ensuring the security of our customers' personal data by providing top-notch support and guidance on antivirus software.

Company Overview

We collaborate with leading IT Security Software companies dedicated to protecting personal data. Our mission is to empower individuals to stay safe online by providing exceptional customer service and expert technical support.

Salary and Benefits

Our competitive monthly salary package includes two extra salaries per year, making it an attractive opportunity for professionals looking to enhance their career while working abroad.

Job Description
  • Communicate with customers via phone, chat, and email to provide technical support and resolve issues related to antivirus software.
  • Ensure full functionality of antivirus protection and troubleshoot technical issues using problem-solving skills.
  • Track and follow cases to ensure they are closed efficiently and in a timely manner.
Required Skills and Qualifications

To be successful in this role, you must possess:

  • Fluency in Italian language.
  • Excellent communication skills in English.
  • Exceptional written and spoken communication skills, soft skills, and problem-solving skills.
  • Empathy and a passion for customer service.
  • Familiarity with current Anti-Malware and Firewall products.
Benefits
  • Complete support for relocation to Greece, including flight ticket expenses, hotel accommodation, and assistance with house searching.
  • Referral Program: Bring a Friend and earn up to €3,500 depending on the language.
  • Healthcare benefits and numerous other discounts.


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