Payment Solutions Associate
Há 7 dias
Our company, Randstad Ii - Prestação De Serviços, Limitada, is a leading provider of innovative payment solutions.
We are seeking an experienced Customer Support Agent to join our team and provide exceptional B2B customer support to business clients.
Your key responsibilities will include:
- Assisting business clients with inquiries and troubleshooting issues
- Providing tailored solutions to optimize their use of our services
- Maintaining a high standard of professionalism and support excellence
You will engage with clients ensuring timely and effective resolution of concerns, and deliver excellent personalized service through various communication channels.
The ideal candidate will possess the following skills and qualifications:
- Fluency in both French and English C1, spoken and written
- High School diploma (mandatory)
- Stable profile with stable job history (not frequent job hopping) (mandatory)
- At least 1 year of experience in Customer Service with strong orientation to the customer (mandatory)
Beyond these requirements, we value teamwork/interpersonal skills, experience working in a fast-paced environment, and a professional, helpful, and friendly attitude.
We offer a competitive compensation package, including a base salary, complexity bonus, meal allowance, transport allowance, and health insurance. Additionally, you will have the opportunity to work in a dynamic environment with rotational shifts, including night shifts.
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payment solutions account
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