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Multilingual Support Specialist
2 semanas atrás
About This Opportunity
This is an exciting opportunity to join our team in Athens, Greece, as a Multilingual Support Specialist. In this role, you'll be responsible for providing top-notch support to our clients' customers through various communication channels.
Your Key Responsibilities
- Provide accurate and valid information to resolve customer issues.
- Conduct research to provide answers for customers quickly.
- Serve as the first point of contact for our clients' customers, answering their inquiries and resolving basic questions and queries.
- Ensure a high level of partner satisfaction and a positive experience by providing excellent customer service.
What We're Looking For
- A strong proficiency in both Croatian and English is a must.
- High school diploma or equivalent is required, along with a minimum of 6 months of customer service experience.
- You should have excellent product knowledge and be able to recognize, apply, and explain it effectively.
- Computer literacy and high-speed internet access in a quiet home work environment are also necessary.
- Greece residency or the ability to relocate and gain work authorization expediently is a requirement.
