Finance Collections Specialist

3 semanas atrás


Porto, Porto, Portugal Fedex Tempo inteiro
About the Role

As a Customer Financial Services Representative at FedEx, you will be an integral part of the European Ship-To-Collect Team, providing dedicated support to the European organization and our largest customers in matters related to cash application, invoice disputes, and collections.



Key Responsibilities

  • Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
  • Identifies anomalies as they arise and uses judgment based on rules and procedures to resolve.
  • For complex issues, may escalate to senior team members.


Requirements

We are looking for a CFS Representative with detailed experience in finance collections and invoice disputes. Required skills include:



  • Background in Finance is advantageous.
  • Experience with Excel (mandatory).
  • Ability to read, write, and communicate in English in a business environment setting.
  • Other desired languages are German, French, Italian, Spanish (B2 Level).
  • Ability to pay close attention to detail.
  • High degree of customer orientation.
  • Good problem-solving and analytical skills.
  • Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement.
  • Experience working with third-party auditors/customer portals (plus).
  • Experience in an international environment or similar (plus).


What We Offer

We offer an attractive compensation package, including:



  • Health Insurance for you and your family members (optional).
  • Life Insurance (*applicable for FedEx positions with a permanent contract).
  • Pension Fund (*applicable for FedEx positions with a permanent contract).
  • Hybrid Working Model (2 days working from home and 3 days working at the office).
  • Training to get you started and on-the-job learning opportunities.
  • Extensive learning resources to further develop your skills and knowledge.
  • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract).
  • Employee Assistance Program for you and your family in difficult life situations.
  • Employee reduced-rate shipping.


How to Apply

If you are interested in this position, we would love to know you better. Submit your application by uploading your CV in English. After the online phase, the most successful candidates will be invited for an interview.



Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development.



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